Towing Dispatch Services (TDS) is actively seeking dynamic individuals to join our call center team. If you are a great communicator, problem-solver and thrive in a fast paced environment, TDS wants you on board.
Responsibilities
- Respond promptly and courteously to incoming calls.
- Receive and prioritize incoming service requests.
- Efficiently coordinate dispatch of tow trucks to assist stranded motorists.
- Handle customer inquiries with clarity and professionalism.
- Collaborate seamlessly with towing personnel for effective service delivery.
Skills & Requirements
- Excellent communication skills and a customer-focused mindset
- Proficient computer and typing skills
- Ability to multitask in a fast-paced environment
- Excellent problem-solving abilities
- Availability for flexible hours, including weekends and holidays
- Clean criminal background
Benefits
- Paid training
- Competitive hourly rate
- Attendance Bonus potential
- SimpleIRA with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
Current full and part positions are available for 2nd shift, 3rd shift and weekends, starting immediately. Join us in making a difference on the road!
This is NOT a remote position. In-person attendance is required, even in inclement winter weather.
